Delivery & Returns

Delivery Information

This web site is established for supply to the United Kingdom only. For orders outside of the UK please call us on +44 1825 748200

Orders under 2 kg weight

Delivery up to 2 kg is by standard Royal Mail 2nd class service. This will usually cover orders of two items or less.

Orders over 2 kg weight

Deliveries to mainland England and Wales over 2 kg will be sent by courier service with a standard delivery time of three working days.

Deliveries to the Scottish Highlands and Islands, Chanel Island, Isle of Man or Northern Ireland will usually be sent in two or more Royal Mail deliveries. If you would like to find out the exact details please do not hesitate to contact us on 01825 748200

Special delivery services

If you require an express or courier service this can be arranged and (in addition to the cost of the goods) we will only pass on the actual cost for delivery. Please contact us on 01825 748200 and we will be able to find out how much it will cost for your requirement.


To arrange returns we can be contacted on 01825 748200.

Our returns address for Royal Mail returns is as follows

Elsan Limited
East Sussex
TN22 1BR

When returning orders please include the delivery invoice so we can identify who has returned the items.

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